What is the process for canceling a membership?

Paula Junker | Sep 23, 2020 | Category: Fitness center

Fit Factory Berlin - All questions

Address: 46 Highland Common E, Hudson, MA 01749, USA

Deanna Zarrella | Sep 23, 2021

Or you as in my case I have contacted them by email 5 times and have not gotten a response; I've called them to be told that I need to speak to a manager in order to cancel my membership; I've stopped in a couple of times already and NO Manager is there so I cannot cancel my membership; just sent yet ANOTHER email to cancel since I am being charged $79.98 for a membership I didn't even know I had....very frustrating and complete BS!!!!!

Mary Everett | Sep 23, 2021

You need to do this in writing (go in and sign something) otherwise they will keep charging you monthly.

Websurfer | Sep 23, 2020

Just give them a call and ask to cancel your membership

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