Ordered today at 4:29 . Got home and was wrong. Asked for white meat , got dark. Was told biscuit was fresh, was hard as a rock. Only about 3 miles away, so it was hard when I got it. She never asked what side I wanted. Called and will not answer

Call main office and tell them what happened. Your recipe has information about store number and location. They will replace your meal and compensate you.

That also HAPPENED to me at Bojanles too I wised up ..I look in the box before I drive off and make them give me fresh..if it is not..

Keep calling..And ask for a Manager..Tell the manager what happ abd hold on to your receipt..They will replace it