What is the entertainment charge that appeared on my bill for $1.99 yesterday. There certainly was no entertainment, unless you count the baby that was screaming his/her head off!

Jay Jacobs | Sep 22, 2020 | Category: Restaurant in Sanford, Florida

Red Robin Gourmet Burgers and Brews - All questions

Address: 1630 Rinehart Rd, Sanford, FL 32771, USA

Brian David Robinson | Sep 22, 2020

The entertainment fee comes from the use of one of those tablets you see on tables these days at restaurant chains. The tablets feature menus and a means to order and pay for food. But if you have kids you know the tablets also have games and that's where the "entertainment fees" come in. Being a Chef/ GM and in the business for over 30 years I disagree with this practice. - Chef Brian

Heather Webb | Sep 22, 2020

Was there a tablet at your table? Did anyone in your party play any games on said tablet? Some locations have a tablet that you can play casual games on and there is a fee. A pop up should have appeared requesting approval before the games would continue.

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