It is really difficult to catch someone on phone here. No response even after leaving numerous message. I am having some hard time dealing with this . Can anyone tell me the way to reach them? Chat and phone are of no use

I too have never had a problem. I emailed them first and a representative contacted me via phn. Therefore after all contact via phn was excellent. Sorry ur having trouble, try emailing them and see if u can get a response that way. Gl

It works best to email Amber first. She will call you asap. Its usually the following week day. NCCRM is very busy but they always got back to me.

Try emailing them

I never had problems. Have you told them it was an emergency via voicemail or email