Sometimes names are difficult to write just by hearing or, it’s embarrassing to ask someone to repeat there name more than 3x and sometimes it’s just a way to not offend anyone if there’s a high risk of it being misspelled or mispronounced. So they’ll ask for the name but then use the number for the aforementioned reasons.
Try "Anglicizing" your name. Your name looks difficult to spell/pronounce, and they shouldn't have to waste time trying to spell/pronounce it. These people are minimum wage earners & often struggling to understand English. They have a hard enough time dealing with people that have important issues.
Did not happen when we were there.
You are correct.
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