How do i get in touch with the general manager?

Call corporate

a closing store manager will let you know in person when he or she is available

Short answer: ROBERT HARRIS is the store manager at Forrest & Abrams. All you ever need to do is call the main # and ask. Or do any of the other suggestions. All will work.

Simply ask to speak with the general manager on duty.

I think at the customer service area they have pic's and name's of all the manger's and customer service should be able to give you a number if not at least you know the name of the corporate manager if you have to call the corporate office