The people that work at the medical center front desk are amazing. They receive between 200 and 500 calls every day. There is typically only between 2 and 3 people working a 10 hour shift. During this time they are helping an almost non stop line, often out the door as well as phones that are ringing off the hook! Next time you are there just listen. They are likely with a client in person, are awnsering a call, on a call or in the process of completing any number of things required to run a clinic of this magnitude. They are not deliberately ignoring you. There is simply just not enough bodies nor enough money at this non profit shelter to pay for a dedicated team of phone personnel. If you call and do not get sensed, leave a message. They will do everything they can to call you back. However, if you are unable to answer when they do call you back you will have to take the initiative to call again. They will move on to the next person on the list.
Bc they are not good prople
That should answersorry
Hi Lori, we typically have people in line that need help getting checked in or out, however, if you leave a message, we will certainly call you back.
I left a message and was called back that day. Did you leave a message?
they are always busying when ever I call them & most of yhe time if you leave a message they might call you back or you have to keeps calling them
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