So I have a appointment booked with you, confirmed it with you for Friday December 14th at 1:30 . Drove from home in Roseville to the office to find a no class hand written paper taped to the door " saying closed at 1:00" Really.........!!!??

Lori Chavoya | Sep 22, 2019 | Category: Orthopedic surgeon in Sacramento, California

Northern California Orthopaedic Associates - All questions

Address: 75 Scripps Dr, Sacramento, CA 95825, USA

Patrick Williams | Sep 22, 2019

Pretty typical

Jaymes Thierry | Sep 22, 2019

Hi Lori. I'm so sorry for that experience. We contacted all of our patients 1 week in advance to let them know we would be closing and offered all of our patients earlier appointments the same day. We must either have the wrong contact information for you or there was some kind of miscommunication. Either way, we value our patients time and energy so I am sorry that happened. I will call you on Monday and get you rescheduled as early as Tuesday for your appointment. Truly am sorry for your experience. Respectfully, Jaymes Thierry Clinic Director

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