Donna, if the vehicle was purchased at Metro Motors KC we would be happy to schedule a time for you to bring the vehicle by for diagnosis. If the vehicle has an open recall, it would need to be taken to the nearest manufacture dealership. If the vehicle is a Ford, it would go to the nearest Ford dealership, Dodge, Nissan, and so on. Please let us know if we can assist further. You can reach us during business hours at 816.912.1836
Recalls go to the manufacture dealership example dodge would go to gladstone dodge etc just call the dealership service center and they will guide you
If there is an issiue with a car you bought there. Then I would call and see what is needed to be done. Usually any recall part is delt with the manufacturer place of business, not a used car place.
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