Welcome to wonderful world of Walmart they have gotten so big that they don’t care about customer service anymore because they have ran everybody else out of business. It’s truly sad and disappointing
Maybe it's because they only hire people that don't speak a lick of English
The same thing happened to me. When I went to the store, I asked if their phone system was down and they said they didn't know. I told the customer service reps at the counter that I'd been calling for hours. They didn't look one bit surprised nor concerned at all. Horrible, horrible customer service.
I've watched them ignore it you can hear it while in the store ringing off the hook
Always
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