Money needs to be on phone to be able to accept calls.
After they arrive that same Sunday they get phone tickets to call home. You must have an account set up so they can call.
The rules have changed recently. A resident can't make a phone call till the first sunday they're there, but on that day they'll have unlimited calls for the remainder of their stay but only on their free and structured time.
My husband has been there for a week has money on his phone account but still no call.is there a certain amount of time they have to be there before they can make calls?
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