You walk in and order at the counter. You get your drinks and find a seat. They bring your food to your table when it is ready and you refill your own drinks. It is very casual and delicious! You will often find a line out of the door during peak times!
No. They don't take call in orders if they are busy.
No. In the busy season, they don't even answer the phone for take out because it slows down the kitchen for done ins. It's worth the wait though, believe me
No
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