I too am surprised to hear of your concerns however I personally use this veterinarian and from my experience I suggest you contact them personally to air your concerns. Your posting anonymously raises my concerns over a unverified statement!
I am very surprised about your concerns. This facility is very helpful and caring. Please call them with your concern. I'm sure they are more concerned than you think.
If I was you I would talk with Dr.Rick that way he will tell you what you need to know.
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