They're open til random times depending on how many employees they have that day. Go early for best chance is all I figured out
Close 8 or 9pm
8 o'clock if there's no one there you can go to customer service and the will be able to assist you
No idea as I never use it... sorry.
I have no idea. Not sure they have an actual schedule for it. Sometimes they do those functions at Customer Service though. It's a pain to call them, but I'd try that.
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