I don't know how she rents a scooter for free. Maybe its a perk of being a member? I know 3 weeks ago i saw maybe 7-8 scooters and 2 wheel chairs when i went to rent one for my mother. Wr were visiting Naples and arr not members. We've both let our current AHS membership slide, which might have provided a discount on entrance or scooter rental ($12 + surrender your DL until you return the keys). I didn't enquire about the wheel chair(s).
They have wheel chairs and electric scooters that you can rent free, first come first serve.
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