Xfinity Store by Comcast

Category: Internet service provider in Naples, Florida

Address: 12707 Tamiami Trail E, Naples, FL 34113, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Jose Morillo A

Sep 19, 2022

Very fast attention

Nicholas Barrett

Sep 8, 2022

Deliberately poor customer service. It’s not that it seems like they are against you - no - they actually are against you, from the system, to what they tell their agents, to how they allow customers to be treated by their employees. They tried to rebrand with “xfinity” but everybody knows it’s still Comcast. Hey - folks up top - this kind of attitude makes customers go out of their way to write 1 star reviews and use competitors. Like me.

Leslie Loves to Sew and Create.

Aug 18, 2022

The best

Kevin Korban

Aug 17, 2022

I had a problem and they fixed fast and polite! Liam is a great sales associate!

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Questions & Answers

When will internet be back after Irma? And when it does I hope were not charged with the week of lost service.

Mr. White | Sep 19, 2017
Ashlee Anderson-Rivera | Sep 19, 2018

You need to call customer service and tell them you are with out. They will credit your account.

My name is Alan Gaw and I am an Xfinity customer from Naples, FL. I am in Guilford, Maine. My phone is unable to connect to the internet or make a phone call. Would you be able to help me reconnect?

Freda Gaw | Jan 21, 2022
MynermiX | Jan 21, 2022

Hi... i don't really what is going on but, you can try to restart your phone... to make a call is depend to your company of your cell phone like T.Mobile, Verizon, At&t etc... u have to go to see your phone company! Thanks!

Do you have the comcast wireless cable tv box in stock

richard king | Sep 18, 2021
Dawn Stephenson | Sep 18, 2021

They did

When I change volume or channels a voice comes on. How do I turn it off?

Gene Duffin | Sep 18, 2020
Luis Barbosa | Sep 18, 2020

What do you mean a voice come on?

What services do they have?

Yoelkis Feria Alvarez | Sep 18, 2020
Isabel Mata | Sep 18, 2020

Cable, phone etc.

What is the LOCAL phone number here?

Maggie Mae | Sep 19, 2019
Isabel Mata | Sep 19, 2019

I dont not.

How can I change the name on the account?

Carolyn MacDonald | Sep 19, 2019
Isabel Mata | Sep 19, 2019

I think it's calling the company both parties for one to transfer the contract on behalf of the other. English

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How much would it cost me to have Amazon Prime added to my Xfinity bill?

Grace Ellen Jones | Sep 19, 2019
Gayle Simmons | Sep 19, 2019

I've never done that. I wouldn't know

Can I return basic boxes and remotes, end service and get receipt here?

TT nNaples | Sep 19, 2018
Felix Velez | Sep 19, 2018

You can return anything that's comcast property.

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Can I pay my bill there?

Kathy Ferrier | Sep 19, 2018
sherley victor wesh | Sep 19, 2018

Yes

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How do I hook up my IR Blaster

Nancy Ehlen | Sep 19, 2018
Robert Wind | Sep 19, 2018

There should be a 3.5mm female port on the back of your Comcast box. Plug in the 3.5mm male from ir blaster to that port (should look like headphone jack).

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