You really don't have to call. The restaurant is pretty big and the servers are good at attending to everyone. Plus, the managers are always around making sure everyone is satisfied. The longest I've ever waited was 15 minutes and I just walked over to the Petco to get pet food anyway. I guess if your taking a group I suggest calling but other than that, it's pretty speedy service
I've called on my way, had to wait a few mins. But on a busy evening, not calling, I've been asked to wait 45mins to an hour.
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