You can make reservations. But here is the issue I noticed with reservations. If your entire party isn't present at the time, you can potentially lose your place.so make sure everyone is present when reserving a table. But yes, you can reserve a table
You should make reservation if you have a party of more than 4 people.
I believe you could. I've never waited more than 20 minutes and yes its usually packed
I was there yesterday around 5 pm, we had no problems getting in. Service was pretty quick too. I think on weekends is worth making reservations just to be on the safe side. The only thing that I might complain about is that is pretty tight inside, tables pretty close to each other, but other than that I'm planning our next visit
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