Why doesn't anyone answering the phone's at the home goods department I waited over 20 minutes and still no answer

Martin Pardue | Sep 18, 2018 | Category: Department store in Dallas, Texas

Walmart Supercenter - All questions

Address: 4122 Lyndon B Johnson Fwy, Dallas, TX 75244, USA

Marie Johnson | Sep 18, 2018

Nobody ever answers the phone except Pharmacy.

N “DROIDS” Nelson | Sep 18, 2018

Because Walmart does not want customers to call with questions. They do not have any employees that work in any specific department. That means there are no employees that know anything about any product or service at Walmart and they do not care. Walmart realized years ago that they can put some small amount of information on their website. They feel like their job of helping customers is done. Walmart believes that slightly lower than competitors prices justifies not supporting customers or making help accessible. In other words: Its your responsibility to find your own answers and yours alone. They have so much money they can afford to loose customers and they don't care what you think!

Stephanie Carns | Sep 17, 2020

Because then they may have to do something!

Heather Olsen Mercado (Inspiring Others Heather) | Sep 18, 2019

Not answering phone at all

Vanessa Whitt | Sep 18, 2018

Nobody ever answers ,

Frank Kho | Sep 18, 2018

Go to their website and search for their products for any particular location if you do not have to talk to anyone

Alfredo “Tu me mueves Señor” Ramirez | Sep 18, 2018

Ok

Melissa Becker | Sep 18, 2018

Individual depaetments are staffed during weekday , day shifts . call betweem 7 am - 4 pm , if no answer ask for an assistant mamager

preetham pawar | Sep 18, 2018

I suggest calling before lunch. Tat might help.

Rachel Lewis | Sep 18, 2018

Try calling back and asking for another department.

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