Yes. But the Social security offices are not seeing anyone in person. Only by phone interviews with an appointment.
Yes, you can. Call the SS office in your area. I was at one of their offices last week and they will only let you into the building if you have an appointment. If you need a form or anything like that, you can call the main number and they will mail you the form with instructions for you to fill out and mail it back to them, they won't allow you to drop it off. Or you can download them online.
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