Why does this store say Factory Direct, as everything I inquired about is Available online but not in the store and the personnel working there are clueless about everything I asked about, even after showing the shoes in question i got "I don't know

Clothing store

7000 Arundel Mills Cir, Hanover, MD 21076, USA

Shoe store

7000 Arundel Mills Cir Suite 534, Hanover, MD 21076, USA

Children's clothing store

7000 Arundel Mills Cir Ste 256, Hanover, MD 21076, USA

Outlet store

7000 Arundel Mills Cir, Hanover, MD 21076, USA

Gym

2659 Annapolis Rd, Hanover, MD 21076, USA

Gymnastics club

7460 New Ridge Rd, Hanover, MD 21076, USA

Pet store

7663 Arundel Mills Blvd, Hanover, MD 21076, USA

Physical therapy clinic

2645 Annapolis Rd Ste B, Hanover, MD 21076, USA