Is there a manager in this store? If yes, can you give me a contact name before I come to the store?

My AT&T phone does what it wants to do it gives me messages late about 2 weeks late it tells me that I'm in a area that I can't make phone calls mainly my apartment any room kitchen bathroom living room doesn't matter AT&T seems to take your money but they don't give you any type of good service I've been going down there for the last two to three years and all they tell me is we're so sorry we're so sorry that's all I keep hearing I leave AT&T store with no accomplishment phone still acting like it's not my phone it tells me I'm out of service area and I'm in my apartment I'm out of service area I'm in my car so I can find a signal whatsoever I paid $121 for this phone and my service is lousy can anyone help me please

Cesar Cuellar Sales Manager or Jose Fernandez Sales consultant tras guy

Yes