What time does it open? I need to talk to someone about my account and giftcard balance being voided. Online customer service is not really solving my issue.

There is no one at MCO1 that can answer your questions. For all issues you must contact corporate office and the number can be found on amazon.com

The Mco1 building can't help you. We are a warehouse, packing and shipping packages. You need to handle your issue thru Costumer service. The building runs 24-7, but you will need to get in touch with customer service!! Good luck 👍