I couldn't find a local number and ended up just calling the Main number in Boston and talking to a really great gentleman who was extremely helpful. It was worth the wait.
I never called so I don't know sorry. I've been going online to make an appointment. I usually call my insurance company with any questions before I go there to make sure I have everything I may need.
It's not easy to get to talk to a person. Even then they only tell you the half of it. Try to make an appointment.
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