Shane Co. provides sizing of outside pieces made of silver, gold, and platinum. They can give a price estimate over the phone, but would need to see the piece in person to make sure the jewelers can work on it. Work like this typically takes 3-4 days and is done in-house by their jewelers.
Ann's answer pretty much sums it up! The best bet would be to take it into the store to have us take a look at it in person to understand what the size difference is to make sure that we're able to size the ring without compromising the integrity of the piece. Additionally, that'll be the best way for us to give you a price estimate as well so we can know all the specifics of the piece. If you have any other questions, please let us know!
If it is off say a quarter size They could probably help you in store but if it is something that has to be sent out I'm not sure you would have to call
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