Used to be a good steak n shake now its gone to hell service is horrible you spend 40 minutes in the drive thru with 3 cars in front of you honestly they all need to be fired store needs to have new management this is pitiful

dallas meixell | Sep 16, 2019 | Category: Hamburger restaurant in St. Augustine, Florida

Steak 'n Shake - All questions

Address: 1760 Dixie Hwy, US-1, St. Augustine, FL 32084, USA

dallas meixell | Sep 16, 2019

Well im sorry but your new management is horrible you guys have no idea what you are doing and it shows you brought a great resturant down to the worst ive ever been to so good job i definitely wont be going here again =]

Gerald Centrone | Sep 16, 2019

Really sorry to hear this used to be good

Heather Delany | Sep 16, 2019

There is new owner and general manager now

jacob furtado | Sep 15, 2020

Just sat in the drive thru with a car in front of me, and a car behind me, for 20 minutes without the car in front of me ever being waited on. Drove around to the window and see a car waiting there as well. Tried calling the store MULTIPLE times because we saw a worker standing at the counter through the front window playing on his phone and of course our phone calls went unanswered.

Lori Bruce | Sep 16, 2019

It has gone down hill. 2 waitresses during lunch and the place was packed. Took 20 minutes just ro be seated.

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