There is a sign explaining it right inside of the lobby of the store......."Service Pets" are allowed like a Service dog or a support animal but normal pets are usually allowed inside the store but if anything happens it falls onto the owner of such pet.
"Service pet" is an oxymoron. Did you take a service dog or a support animal? One is lawful to take with you, the other is not guaranteed admittance.
My experience is good in this store, I don't have a pet so I cannot address the other claim
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