I gave my daughter a gift of a whale watch back in September. They only saw 1 whale off in the distance and that was it. It is my understanding that it's a guarantee or your money back or free trip to compensate for lack of wildlife?

No. Sometimes that's just how nature works. It's unfortunate, I go every year, had a few times spottings were few.

They can't control the whales. I've been out on that boat and they've done a fantastic job. What they do is they take you to the area where whales are frequently sighted. But again they can't control whether the whales will be there or whether one would breach. On my last trip I saw 9 one of which was about 40 yards from the sh

I believe it is the Captain's discretion

They do, in your case speak to someone in charge there.

Nope..chance u take