Hello Tracey, I'm very sorry you were not able to reach us by phone after 7 pm. Our lobby hours are 7 am to 7 pm, outside those hours we do not normally have a reception staff member on to answer phones. We do our very best to try and accommodate last minute reservations whenever possible. Please contact me directly if you have any questions. Thank You, Jenny General Manager
They do after 7 drop off/pick up... With prior arrangements. Indeed, getting someone on the phone after 7pm is difficult.
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