if i call the office and ask about a issue im very shy and embarrassed by this issue would i have to state my name?

We are always happy to answer questions. We know that questions can seem embarrassing, however, our team is here to help, not judge. Having your name allows us to provide the best advice specifically for you and your medical history.

They may ask so they don't give conflicting medical advice based upon your medical history. I would suggest calling anyway. Maybe they don't.