Do they really open at 11am? They have a 10:20a booking option and nobody ever answers the phone.

Hi Nicole, the first available booking at the moment is 9:55 am. If the slot shows available to book then you can book it online, and we hope to see you soon. Best wishes.

Not sure but if they do have one that I mean it's open but you could double check call them in a different time before you book it