Hi Patricia, I apologize for your frustration. While everything is done online through the portal, you can definitely come in to our office and we will be more than happy to walk you through anything you need help with. Our Daytona address is 135 Executive Circle, Suite 100. We are off International Speedway Blvd.
You can always visit the ELCFV and talk with someone to help you through the process.
You have to do everything in the elc portal
Thanks! Your answer is awaiting moderation.