What are you doing, you mailed me another package. I do not know how you people can sustain a business. I plan to send this back to you folks. What you are doing is borderline illegal. Give me my money back and hit the road with this circus.

carmine spaziano | Sep 11, 2021 | Category: Shipping company in Tampa, Florida

The Fulfillment Lab - All questions

Address: 5136 W Clifton St, Tampa, FL 33634, USA

Jenifer Swart | Sep 11, 2021

CALL YOUR BANK AND EXPLAIN THAT U CANNOT GET IN TOUCH WITH CORRECT BUSINESS TO CANCEL THIS UNWANTED OR UNORDERED PRODUCT...TELL THEM YOU DID NOT AUTHORIZE ANY ORDERS!!!!! AND YOU EXPECT A REFUND FROM BANK!!

The Fulfillment Lab | Sep 11, 2021

Hi Carmine, We have confirmed that this inquiry is not associated with any of the companies that we provide fulfillment services for. With this, unfortunately we cannot provide you with information to contact the seller directly for assistance in getting your refund as we are not able to locate the company referenced in your complaint. We take consumer protection very seriously and want every consumer to be successful in receiving customer service from the original sellers of the products, subscriptions, and any items they have purchased. However, we are more like the postal service or UPS which is responsible for shipping items rather than refunds that should be provided by the original seller. Since we are not able to locate this seller with the information provided, we hope that you have some record of the purchase you made so you might contact the seller directly. Sincerely, The Fulfillment Lab, Inc.

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