On the first floor if you enter where they have a Starbucks...it's the exact opposite of where the Starbucks is. It's also the place where you pick up an online order as well. It's further back on the left hand side of the store..you cannot miss it.
I would check at the service center on the 1st floor by the men's department.
Go to a cashier
Return at the return counter. Exchange ............I've done them at the register where the item was
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