We went as a party of six. Walked in paid and waited in gift shop area until it was our turn to go in. Only had to wait about ten minutes to start our tour. No issues here
We just walked in and got tickets. We didn't know you had to " get them online " we went Friday at dinner time and had no problems getting in.
We had to try different time slots. They book every 10 minutes. So it may just be that they didn't have a big enough slot at that time. My family booked a couple people for one slot and a couple 10 minutes later to make sure we all got in.
When we went we had to get them at the place. The best time to go is when they first open as there is no one there. They are super strict on masks.
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