I have been going to this restaurant for five years now, I've never had a bad experience in all that time .The wait staff is always courteous and timely to my groups and I. If I ever had a problem,the manager on duty always made it satisfactory .The only time I had to wait was when they were short staffed and it was busy. (People get sick,I'd prefer them to go home, rather than risk getting ill myself.)
Yeah it was dirty there and the floors were slippery. Had construction workers sitting across from us
In my experience they are a few with wire smell like the one in Altamonte springs fl the best one is the one in Lake Mary and the one in OBT NEED TO IMPROVE THE CUSTOMER SERVICE .
If you want fast and premade then go someplace else BUT if you want great Fresh food ? then steak and shake is the right call . the time it takes is worth it! The food is reasonable and freshly made from real cuts of beef. Like it or leave it many will take your place gladly.
I've always had good experiences with both the service & food. I don't mind waiting just a little bit as they are actually making your order fresh. Pleasant wait staff every time I've been
I've always found the staff and food great...however the wait for food has always been terrible. After the hurricane the were only serving 3 Count em 3 items my wife and I waited 45 min for 2 burgers and the restaurant wasn't 1/3 full...always seems to be an issue...never a problem with smell though
I have found it as good as anywhere else
Sorry to hear that, they can be slow at times. Nut its always been clean amd freindly.
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