I bought a tv and blue ray player and wanted to return it and was told I couldn't without a receipt even though it was less then a week since I purchased it I thought your policy days with or without a receipt u can return items

yvonne gallardo | Sep 7, 2018 | Category: Department store in Palm Desert, California

Walmart Supercenter - All questions

Address: 34500 Monterey Ave, Palm Desert, CA 92211, USA

David Sherman | Sep 7, 2018

If you payed with a debit or credit card they can slide your card and it will pull up the receipt

I suck at games | Sep 7, 2018

Go again and tell them about the policy or find the receipt make sure that the policy is right and you are not reading it wrong.

Deanna Fountain | Sep 7, 2018

You can produce a receipt from your bank account and you can contest the transaction with your credit card company and Walmart will have no choice but to facilitate your return or exchange

Jeremy Lawrence | Sep 7, 2018

Just take on a paper copy of your bank or credit card statement

Dave Gordon | Sep 7, 2018

They also won't allow you to return Goods that are no longer in stock, even if they were rotated out of stock a week ago. I had the receipt for over $250 worth of clothing that I had bought for Christmas presents for a party that got cancelled. I brought the clothes back to Walmart after Christmas and they told me that even though I had the receipt they cannot refund me anyting. They said the items of clothing were seasonal and despite the fact that it was less than 30 days after purchasing them, and I had my receipt, I was told I was out of luck. I DID ask for store credit, and they told me NO again. I was a regular Walmart customer and never returned anything in my life there, so it was very shocking. I had assumed they had a liberal return policy, and this one seems very restrictive.

Jonathan Lane | Sep 7, 2018

If you used a credit card or debit get a copy of the transaction and present it when you go back

Paula Myers | Sep 7, 2018

I would call their headquarters

Mike Fischer | Sep 7, 2018

Contact the manager Yconne.

Efrain Tello | Sep 7, 2018

You always need a receipt no matter what so i would find the receipt and take it with you and you shouldn't have any trouble if it's still less than two weeks

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