If you mean, "why is service slow?" ... Maybe you placed your order when they were changing shifts. There are moments when it's better to park, enter and order and vice versa.
I have had excellent experiences at this particular location - both inside and drive through - genuinely attentive staff, plenty of seating inside with amenities for plugging in devices as well as table top cordless charging stations built right in...
Thanks! Your answer is awaiting moderation.