I think the food and service are amazing!!! For someone to complain that a restaurant is not perfect is so RIDICULOUS! What restaurant or any establishment is perfect? I dont care how perfect someone might think an establishment is, their is always a small amount of customers that fall through the cracks and dont have great or "perfect" experiences. I'm sure if they could they would make everyone happy but you have to understand that when you service ALOT of people you have that small percentage that does not have a great experience. How can you ridicule them for that? Instead how about you voice your complaint and tell them you would like to give them one more chance to give great service and if on your 2nd trip you are still not satisfied then by all means complain. Honestly in my opinion Carolyn's cafe is one of the best places to go for breakfast or lunch in the Inland Empire! The quality of food is tops and the workers always make sure I'm happy & taken care of! Thank you!!!
You have it in your mind that the food and service is worth the wait. Normally I would agree. If you would read your guest comments you would see that your establishment is not perfect. It's okay Daniel. It's okay to treat people respectfully. Don't be afraid. Did you see the sandwich that ended up in the garbage! Look at the bread and discolored meat. Are you saying I deserved this? I'm pretty sure I will no longer bring my family and friends your way. Best wishes always.
In my case if there was a serious concern I would definitely mention it. To there is only one minor suggestion and that is expanding. That to me is minor cause the food and service is worth the wait whether it be 5 minutes or 30 min or more.
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