She will definitely have to make an appt first. Call or go on line polkcountytax/appt.com(?). What's needed all depends, BC, SS, utility w/her name, DL, ML (originals w/raised seal) may be more. I had to go back 3x before I received mines..wish you well/welcome to Fl!
Go to the Polk County tax collector's office. probably call first though because I'm sure that she will need some proof of residency or something
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