I've called 3 times in a row and as soon as I say hello they hang up in my face. Any clues?

Unknown reason. What department r u trying 2 reach? Try LKQ INSTEAD

I'm sorry you experienced this. That is not how we operate. It sounds like that maybe there was bad phone service and the people on our end could not hear you. We take a lot of phone calls per day, and if we can't talk to you right away we will answer the phone and ask you to please hold until we are done helping the other customers. Again, please call us back if you need anything else. We would be more than happy to assist you.