Hello. My mother is coming to NYC for vacation 28 August- 5 September. She’s interested in a tour of bethel. Would she need to book? Where can she email? Please advise

JW.org -> about us -> offices and tours

Yes first need book in jw.org >about us >Office AND tours

Yes, you need to book first: jw.org/ about us/ Offices and tours

During the social distancing Assembly, my daughter drew a portrait of Brother Cook. Is it possible to some how send it to him by mail at this time?

Jeremy's answer is correct

You need to book, do not know where