Nah they just lazy asf
Hire someone to answer the phone
That's obviously the case however being that they are busy that make plenty of money to hire extra employment in order to serve all of their customers better because all customers whether calling or not should be treated equally
Maybe the could be busy or not there
Maybe cause they’re ppl at the window already and it’s more important to serve ppl at the window thats there first than have them wait to pick a phone up
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