Chipotle Mexican Grill

Category: Mexican restaurant in Lakeland, Florida

Address: 3434 Florida Ave S, Lakeland, FL 33803, USA

Phone: +18632484371

Opening hours

Sunday: 10:45AM–11PM

Monday: 10:45AM–11PM

Tuesday: 10:45AM–11PM

Wednesday: 10:45AM–11PM

Thursday: 10:45AM–11PM

Friday: 10:45AM–11PM

Saturday: 10:45AM–11PM

Reviews

Tina Cianfrani

Aug 27, 2022

This Chipotle location may have me never eating Chipotle again. The serving counter was disgusting and ingredients were every where. The woman after me actually told them to clean up before she even ordered and I really wish I'd done the same. It looked exactly as it does in the review posted a little further down. The trash cans were overflowing, the dining area had food everywhere. There were clearly more people behind the counter walking around that weren't even on the clock. The staff was pretty unprofessional and not following food prep standards for hair (tied back) and touching everything with gloves. There was no ice in the soda machine and the soda was flat. An employee was also touching every single fork handle and mouth piece in an effort to tidy the area up with her bare hands and putting them back in the hokder. I am a long time Chipotle fan and this place just ain't it. If I dare eat at Chipotle again it will not be here.

Kayla Coll

Aug 24, 2022

How are you going to give someone half of a regular portion when they ask for EXTRA PORTIONS. Also, if you are out of ingredients, ask the customer if they want a replacement or a refund. DO NOT just replace the ingredients with something else as you have no clue what someone’s food allergy is. I called the store, and they said they were aware this was being done and that it was because they were running out of ingredients. On several occasions, we’ve had to wait an extra twenty minutes for our online order. We’ve also had visits where the food counter and tables are covered in random food. ONE TIME THEY EVEN SCOOPED SOME OF THE FOOD FROM THE DISGUSTING COUNTER BACK INTO THE FOOD CONTAINERS AND SERVED IT TO THE NEXT GUEST. We’ve even had our bowls caked in random food residue. Rather drive an extra 20 minutes to the other Chipotle than continue to have horrible experiences. Chipotle is one of my favorite places to eat, but this location ruins that experience every time.

Kris Keprios

Jun 14, 2022

By far, the worst Chipotle location I have been to. This one is consistently bad and today they hit a new low. Ordered two bowls to pick up and this is what they looked like. Not only were they incorrect, they looked like the food was literally thrown in the bowls. Even though this one is closest to my house, I will not return to this location again. It is worth the longer drive to the North 98 location.

R W

May 3, 2022

Dirty counters and floors. Looks like a burrito blew up all over the place. Waited in line for 30 minutes while they processed online orders, one register not working....pictures don't lie. What a joke. Someone should be fired. Horrible management. Does corporate even care? Nothing changes here..disgusting place.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does this location offer mobile pickup window?

sherry elder | Sep 6, 2019
Shanell Kelly | Sep 6, 2019

Once you place your order and pay with the mobile app, you walk in and your food is placed on a shelf, pick it up and go no need to walking up to the counter 😁

Read More

Do you have low sodium options?

Shelley Mclain | Sep 6, 2019
Marie Hile | Sep 6, 2019

No ma'am

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places