Sounds like someone forgot to relay your order to the kitchen or the kitchen overlooked it. The manager would have worked with you to make it right, or close to right.
Actually Jerry H YOU ARE RIGHT! What started out really lousy has turned out very pleasant! This weary traveler is amazingly surprised... Happy New Year!
I didn't have any issues when I was there Xmas eve
Wine tasting
Who knows
Maybe what was ordered takes longer to cook than usual..
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