Do you guys just not answer the phone. You said I missed my interview but YOU never called me. Nor will you pick up the phone. This is ridiculous. Please pick up the phone and stop telling me to call again later or at least put me on hold

Meagan Breeden | Sep 6, 2018 | Category: State government office in Daytona Beach, Florida

Florida Department of Children and Families - All questions

Address: 210 N Palmetto Ave #410, Daytona Beach, FL 32114, USA

Mary Sekera | Sep 6, 2018

Same thing happened to me. Plus, I leave 2 phone numbers when I call back (and get their voice mail) so that they can reach me.

Kristen D'Amico | Sep 6, 2018

Same exact thing. Phone doesn’t even ring. It just goes directly to voicemail!

Brenda Leon | Sep 6, 2018

My brother is going through the same thing right now.

Scott Keiser | Sep 5, 2021

I called from the waiting room and I heard it ring with her at the desk she heard it also and didn't answer it I called multiple times and she just sat there and I say something about the ringing and she said it's not for her like there not supposed to answer it I never told her it was me just video taped the whole thing from my cellphone and gave the video to the boss person a playable dvd and nothing ever changed and don't bother texting them they just won't answer and if you keep trying they will say harassment and they will call the cops.... I got ahold of them when I called 146 times and left 146 messages the same recording and at some point I gave up and left repeated voicemail like I'm going to keep calling and your voicemail is going to fill up and I'm going to clog your phone line I called repeatedly with 3 phones just to make sure they didn't have a open line a few times they answered but didn't talk just breathing on the phone about a hour or two later someone called me back

David Gambrel | Sep 6, 2019

I just got denied for failure to complete interview..I called over 20 times and left voicemails more than 10 times with my contact info. I called between 9-10 like the paperwork said. Also had until 5th to complete it. I received paperwork denying my family on the 2nd. Now how is it possible I miss my interview when my scheduled date hasn't even arrived yet? Just curious as to how this problem can be corrected. Please respond

Danielle Duke | Sep 6, 2018

Same thing happened to us

Betty Hunter | Sep 5, 2020

Why do these people keep lieing saying that they mailed your EBT CARD OUT BUT YET STILL WAITING IT'S BEEN GOING ON NOW FOR 2 MONTHS NOW AND STILL NO EBT CARD THIS ISN'T NO EMERGENCY FOOD STAMPS HELP I TOLD MY FRIEND THAT HE NEEDS TO GET A HOLD OF HIS LAWYER

josie kilkenny | Sep 5, 2020

Im going through the same thing right now. It's quite ridiculous.

Adam Arnold | Sep 6, 2019

Yes you have to call 866-762-2237 for your interview. If they don’t answer the phone

Sheri Vitez | Sep 6, 2019

No answer again!? I guess it's time to call some state representatives!!

Chris Griffis | Sep 6, 2019

Same here

Marzetta Frazier | Sep 6, 2018

How can I get help paying my light bill

Ms.LadyBug Samuels | Sep 6, 2018

I called to keep only getting a vm all i want is medical for me and my children

Victoria Piquet Alberry | Sep 6, 2018

If you call the customer service line, you'll get someone I believe.

Katie Janowsky | Sep 6, 2018

Same thing for me. I have been trying to either do my interview or reschedule for the last month and now I'm being denied for food stamps because of this

D'Juan Hardy | Sep 6, 2018

Same thing happened to me, this is completely ridiculous and unprofessional.

Tiffany Hufford | Aug 6, 2022

No they don’t answer ever

Arlene Duprey | Feb 7, 2022

They lDo Not Answer the phone, then send A letter that you did not call for interview! What a system!

Allen Sasser | Nov 9, 2021

I don't even know why they have phones! Oh....maybe to make personal calls to friends and relatives!

Shannon77785 | Sep 5, 2021

This is July 16th, 2021. I had a very hard time filling out the recertification food stamp application online, because they wanted to know all kinds of information about my son who I live with. I didn't know all that information...so my son had to help me with it, and that took some hours to do, and was very stressful for him. He has a very stressful job, and just wants to relax when he gets home from work. A lady called me for an interview. I didn't hear the phone. I was at my doctor's appointment. She called another time, and I was in bed because of chronic pain. I'm disabled. I can't get to the phone fast enough when I'm in bed...even if I put the phone besides me in bed. I don't move very well. I've been chronically ill for many years. I kept trying to call the lady back on the phone, and kept getting a message saying she wasn't available...so I left messages. I had to call another number just to get an interview. I waited for a half an hour or more before anyone answered the phone

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