What's the point of setting an appointment? I have scheduled an appointment for an oil change and ended up waiting 3 hours. Ridiculous. Plus the service reps seem like their annoyed that you want to get your car serviced. Just smile once.

Salim Mitchell | Sep 4, 2019 | Category: Volkswagen dealer

Volkswagen of Kearny Mesa - All questions

Address: 8040 Balboa Ave, San Diego, CA 92111, USA

Patrick Ohrberg | Sep 4, 2019

I agree with you both - reps can do better. Set an apt for 1 year service. Showed up on time. Car sat there for 30 min past apt start time.

Nancy Hernandez | Sep 4, 2019

I'm surprised I was there yesterday for the same thing around the same time only waited 45 min. But is true about the service reps

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