How do you get ahold of management, not the idiots at the counter?

jess Red | Sep 4, 2018 | Category: Gym in Kennewick, Washington

Planet Fitness - All questions

Address: 731 N Columbia Center Blvd Ste 100c, Kennewick, WA 99336, USA

C Jordan Cooper | Sep 4, 2019

They counter help does give wrong info. They say you dont have to transfer but after 10 visits with out Planet fitness will charge $5 per visit. 1 day I was there and the usual 3 to 5 people were standing behind the counter. The bottle of spray to clean the massage beds was empty. I carried it out to tell the staff. The next day it was still sitting empty and none in massage bed 7. My sister told them all 3 of the womens rooms toilet paper were empty. 2 hours later still no TP. Planet fitness may be becoming BYO. At least they are paying 5 people plus per shift too not care.

gelzar santos | Sep 4, 2019

The counter people are pretty lazy at both locations. I ve seen as many as 5 people behind the counter talking doing nothing. Wish I had a job like this. Spend time on the phone.

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