We are very pleased with Terminex for our termite maintenance over the years.
It varies , and it all depends on the technician unfortunately not all of them care I've had a mixture good and bad sorry for not being much help
(Hope my post is not hijacking your thread Ed....) Ours was originally Alterra, and now Terminix. (Not sure if your company and the one we had are related, but we were "switched" as you were) Our personal experience was so much better with Terminix. Our technician actually gave a care as to our situation. He helped us from having them have to come out twice. Truly sorry that you have had the opposite experience. From what I have experienced, it varies from technician to technician on the quality of service you get. We got lucky with ours. Especially as he is the technician for our area, and will get him again for future service. We were so happy with our current technician, that we have referred and recommended to others. This is just our personal experience. We had tried 2 other companies previously.
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