UMass Memorial is a well renowned teaching hospital that has really excellent specialists in fields like cardiology, infectious disease, and Nuerology. That being said, due to Covid and the general state of this countries Healthcare system they seem chronically understaffed and the quality of care provided during admission is sub par in my opinion. During a family members most recent admission I noticed a disturbing theme of serious bias and stereotyping of individuals who have a history of mental health or substance abuse issues to the point that the providers attitude and generalizations interfere with the quality of care provided to the patient including limited communication, restricted treatment options, and overall mistrust between patient and provider which is a huge issue. In this day and age where the Healthcare community is working so hard to end stigma and break down barriers to care this trend was seriously concerning and disappointing.
It's good health care and have a good specialist.
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